Genfour Blog

Intelligent Automation: Reflections and Predictions

Posted by James Hall on 09/12/16 06:14

Over the past three years, I have witnessed the rise and rise of Intelligent Automation - with each year building gradually on the past.

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Trends in Global Labour Markets: A driving force for automation

Posted by Chris Gayner on 08/12/16 05:36

The world is about to experience a fundamental shift in demographics for the first time in history - "there are about to be more elderly people than young children". According to data from the Office for National Statistics (ONS) - in 20 years “one in 12 people is projected to be aged 80 or over” [1].

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Topics: News

HfS Recognises Genfour as Automation High-Performer in Blueprint Report

Posted by Chris Gayner on 11/11/16 11:30

Genfour endorsed as a high performer in the 2016 Intelligent Automation Blueprint report.

Genfour was delighted to see endorsement from leading analyst authority, HfS Research, recognising it as a high performer in its 2016 Intelligent Automation Blueprint report.

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Financial Services to Take Centre Stage at the Robotic Process Automation Breakfast Series

Posted by Chris Gayner on 10/10/16 05:36

Over the past week we’ve been more than a little pleased to see our new Robotic Process Automation (RPA) breakfast series come to life, with RSVP’s flowing in fast. The new breakfast series will run quarterly and will aim to address different verticals at event, and will start with a focus on financial services on Tuesday, November 1st. If you’re a senior executive member of the financial services community in the UK and would like to hear more about this event, drop us a line and we’ll send you more detail.

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Topics: News

Reshoring Customer Service

Posted by Chris Gayner on 12/09/16 08:11

As part of Raconteur’s Future of Outsourcing Report 2016, James Hall, Genfour CEO, discusses how new technology is both bringing down the costs for UK-based customer service centres and allowing them to add value to the traditional model.

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Topics: All industries, All challenges, News

Transformation and the Future of the Outsourcing Industry

Posted by Chris Gayner on 12/09/16 08:06

Yesterday, Raconteur released the Future of Outsourcing Report, which looks at the trends shaping the outsourcing industry and the rising popularity of using freelancers, nearshoring and bringing customer service back to the UK.

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Topics: Outsourcing

Former Marketing Director at Proxima Group joins as Marketing Director of Genfour

Posted by James Hall on 04/08/16 07:09

Chris Gayner appointed as Marketing Director to support company growth

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Global Robotic Workforce Report Reveals Positive Outlook Towards Automation

Posted by Chris Gayner on 02/08/16 09:52

Genfour’s first Robotic Workforce Research compiled the results of a global survey of business to establish the sentiment surrounding robotics and the journey towards the automated workplace. So, what were the findings?

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Over half of global business leaders embrace robots, and 94% open to a robotic future

Posted by James Hall on 26/07/16 08:55

- Robotic Workforce Research reveals one third of businesses believe the speed of change will be fast, and have imminent plans to automate

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James Hall Shares his Robotic Process Automation Checklist with CIO Review

Posted by Rita Brunk on 22/07/16 07:40

With the workplace becoming increasingly automated, many CIOs have concerns about implementing Robotic Process Automation (RPA). Where will the robots live? Will automation be a threat, or an opportunity?

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