Over the past week we’ve been more than a little pleased to see our new Robotic Process Automation (RPA) breakfast series come to life, with RSVP’s flowing in fast. The new breakfast series will run quarterly and will aim to address different verticals at event, and will start with a focus on financial services on Tuesday, November 1st. If you’re a senior executive member of the financial services community in the UK and would like to hear more about this event, drop us a line and we’ll send you more detail.
Whilst there are a significant number of benefits to deploying Robotic Process Automation (RPA) within your operation improving the customer experience has been a key driver for organisations who have already deployed RPA. (See case study video - Online retailer deploys RPA to Improve the Customer Experience).
In this interview Spencer shares with us the things you need to look out for to ensure your RPA implementation is successful.