Genfour Blog

The robot becomes the ultimate customer retention and cross-selling agent

Posted by Hayley Lange on 10/03/15 04:17

It’s every Customer Service Directors dream - customer retention and cross-selling.

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Topics: Automation in Practise, Betting & Gaming, Utilities, Automation opportunities, Operational fixes

We've put our bet on Robotic Process Automation transforming Betting & Gaming operations

Posted by Hayley Lange on 20/10/14 05:13

This week I interview Ian Price, Genfour's Betting & Gaming specialist. We discuss how significant Robotic Process Automation (RPA) will be in the transformation of Betting & Gaming operations.

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Topics: Industry Interviews, Betting & Gaming

Top 10 Betting & Gaming processes ripe for Robotic Process Automation

Posted by Ian Price on 15/10/14 09:00

The case for utilising Robotic Process Automation (RPA) to improve revenues, reduce costs and improve customer experience is clear, proof of this is can be seen in the take up of RPA by Coral Racing, as well as by the wider business community.

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Topics: Processes, Betting & Gaming

Top 3 advantages to Betting & Gaming operations by deploying Robotic Process Automation

Posted by Ian Price on 08/10/14 05:23

Whilst there are many advantages to deploying Robotic Processing Automation (RPA) into Betting & Gaming operations, we've picked out the top 3:

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Topics: Betting & Gaming

Why Robotic Process Automation is the right fit for Betting and Gaming operations

Posted by Ian Price on 25/09/14 06:36

Betting & Gaming is a fast moving, dynamic industry, where margins are tight and optimising costs whilst delivering operational excellence is essential.

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Topics: Betting & Gaming

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