Genfour Blog

The RAC share their tips on how to ensure your RPA implementation is successful

Posted by Hayley Lange on 27/01/15 05:39

Spencer Jones, Business Change Manager, from the RAC has successfully deployed Robotic Process Automation (RPA) into the RAC operations.

Spencer has already shared with us his RPA journey and the challenges & benefits they've experienced.

In this interview Spencer shares with us the things you need to look out for to ensure your RPA implementation is successful. 

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Topics: Client Interviews, I work with robots, Implementation

The RAC deploy RPA to enable the team to focus on more value added tasks

Posted by Hayley Lange on 22/01/15 06:23

Spencer Jones, Business Change Manager, at the RAC has successfully deployed Robotic Process Automation (RPA) into the RAC operations.

In a previous interview Spencer took us through his RPA Journey

In this interview Spencer discusses the challenges they experienced throughout the implementation and the benefits they've realised through RPA.

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Topics: Client Interviews, I work with robots, Benefits, Challenges

My Robotic Process Automation journey

Posted by Hayley Lange on 15/01/15 04:59

Spencer Jones, Business Change Manager, at the RAC has successfully deployed Robotic Process Automation (RPA) into the RAC operations. In this interview Spencer shares with us his RPA journey.

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Topics: Operational requirements, Processes, Automation in Practise, Client Interviews, I work with robots, How to work with robots

I work with Robots

Posted by Hayley Lange on 22/12/14 05:55

Jan Watterson, Andrea Elliott, Team Leaders, and Chris Bone, Agent and RPA controller, from the RAC share their experience of Robotic Process Automation (RPA) and what it’s like to work with robots.

Can you please let us know how your journey with RPA began?

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Topics: Operational requirements, Automation in Practise, Client Interviews, I work with robots, How to work with robots, Control room

Robotic Process Automation saved my team!

Posted by Hayley Lange on 03/12/14 04:36

This week we interview Hayley Gibson, Industrial Queries Team Manager, and Jodie Steller, Data Flow Co-ordinator, from the Co-operative Energy on their experience automating the Change of Occupier process (COO). Jodie was also the dedicated SME to the programme.

Hayley and Jodie, many thanks for joining us.

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Topics: Industry Interviews, Automation in Practise, Client Interviews, I work with robots, Staff Retention

How to successfully manage a team of robots

Posted by Hayley Lange on 28/11/14 05:14

Becci Lenthall, Sales Administration & Carnet De Passage Operations Manager, at the RAC has successfully deployed Robotic Process Automation (RPA) within her operation. Becci talks to us about what it's like to 'work with robots'.

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Topics: Automation in Practise, Client Interviews, I work with robots, How to work with robots, Managing a virtual workforce

Eye Spy - Productivity enhancement in the NHS using process automation

Posted by Hayley Lange on 01/08/14 03:23

As we continue on through our series of expert interviews this week I met with Mike Black, Scottish DRS Collaborative Coordinator, and Neville Lee, DRS System Specialist based in NHS Highland

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Topics: Automation in Practise, Client Interviews

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