- Robotic Workforce Research reveals one third of businesses believe the speed of change will be fast, and have imminent plans to automate
Businesses need to constantly evolve to remain competitive. One method of evolving a business is by continually improving the processes used to service customers.
Pretty much every operation across every industry has the requirement to work out of hours from time to time. Out of hours work occurs for a number of reasons, including:-
Over recent years the utilities industry has received its fair share of bad press, increasing volumes of regulatory changes and of course the impacts of our economy. All of these factors are making it increasingly difficult for utility companies to remain competitive.
This week I talk with my colleagure, Rich Griffin, about his experiences implementing Robotic Process Automation (RPA). As part of the interview Rich highlights the key things you need to have in place to successfully deploy RPA.