Genfour Blog

To Robotize, or not to Robotize - That is the Question

Posted by Rita Brunk on 03/06/16 10:43

Having deep, well-rounded shared services experience, I tend to chuckle to myself when I meet with peers at other companies whom tell me their back-office is fully automated. That is a great goal to shoot for, but very easy to disprove.

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Topics: How to get started with Automation

What's required to support and deliver Robotic Process Automation?

Posted by James Hall on 21/07/15 04:46

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Topics: RPA skillset, How to get started with Automation, Project Management, Implementation

Looking to bring your work back inhouse? Automate everything you can!

Posted by James Hall on 25/06/15 04:42

What would I do with ten times as many resources at a fraction of the cost? I’ll wager you can’t think that far. Yes, you’ll have a bucket list of things you want to get done today, but now you need to go much further to generate the ideas to fulfil the potential! In short, you’ll need to innovate.

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Topics: Reshoring, How to get started with Automation, Automation opportunities, Managing a virtual workforce, Benefits, Operational fixes

Can we trust the robots?!

Posted by Richard Denton on 28/05/15 05:43

The single biggest challenge facing Robotic Process Automation (RPA) revolves around trust, or moreover a lack of it. This mistrust exists in all departments that RPA  interacts with, be it IT, Operations,  Finance, Risk, the list goes on. So why does this lack of trust exist and how can we contextualise it to make the idea of robots less scary?

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Topics: Automation in Practise, How to work with robots, How to get started with Automation, Managing a virtual workforce

How to successfully run your Robotic Process Automation control room

Posted by Rich Griffin on 17/12/14 05:58

The control room becomes the eyes and ears of your operation, the team leader of your virtual workforce. See our article The RPA controller becomes the eyes and ears of your operation.

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Topics: Automation in Practise, How to work with robots, How to get started with Automation, Control room

O2 deploy Robotic Process Automation to complete processes in slick timescales

Posted by Hayley Lange on 15/12/14 06:29

Wayne ButterfieldHead of Digital Service Innovation & Transformation at Telefónica O2, has successfully deployed Robotic Process Automation (RPA), using the Blue Prism software, into the O2 operations. In this interview Wayne shares with us his experience and tips for organisations who are being their RPA journey.

You lead a team that successfully deployed RPA across the O2 operation. Can you please take us through the reasons why you selected RPA over other innovations? 

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Topics: Industry Interviews, I work with robots, How to work with robots, How to get started with Automation

Discover how Robotic Process Automation can be used to deliver your ongoing change

Posted by Rich Griffin on 01/12/14 05:22

When talking to businesses about introducing Robotic Process Automation (RPA) into their operations, we present them with tangible benefits based on facts about their business, previous experience and a high degree of knowledge around RPA and its capabilities. The business case for introducing RPA is so strong I am left somewhat confused why some businesses are, at first, hesitant to sign on the dotted line. 

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Topics: How to work with robots, Utilities, How to get started with Automation, Automation opportunities

What do you require from your IT team to deploy Robotic Process Automation?

Posted by Andrew Preston on 24/11/14 04:45

With any Robotic Process Automation (RPA) implementation, the initial levels of support from the IT department will be high. As RPA becomes more embedded into the organisation, the support required becomes minimal.

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Topics: Automation in Practise, How to work with robots, How to get started with Automation, IT requirements

Robotic Process Automation the overall training challenge

Posted by Andrew Rayner on 17/11/14 04:54

At Genfour we aim to deliver the best possible service when it comes to running a Robotic Process Automation (RPA) programme. We offer expertise in process analysis, operational excellence, automation design and development all the way through to testing and delivery into production, working closely with our clients at each stage of the automation lifecycle.

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Topics: Automation in Practise, Training, How to work with robots, How to get started with Automation

Top Tips for successfully deploying Robotic Process Automation into Utilities operations

Posted by Hayley Lange on 14/11/14 06:09

There is clearly then a tremendous opportunity here to identify relevant processes and build a pipeline for automation. Here are some tips for beginning your Robotic Process Automation (RPA) journey:

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Topics: Utilities, How to get started with Automation

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