Genfour Blog

Robots and the Future of Humanity: Highlights from the FT’s special series

Posted by Hayley Lange on 06/05/16 10:48

At the beginning of May, the Financial Times launched a special series on robots and their impact on the future of humanity. Over the course of the series, titled ‘Robots: Friend or foe?’, the FT team meet the robots, talk to people who are already living and working with them, and consult some of the best brains in the field. We take a look at a few of the highlights from the series:

Read More

Topics: I work with robots, How to work with robots

RPA pioneer joins Genfour's rapidly growing team

Posted by James Hall on 01/07/15 04:26

 

Read More

Topics: I work with robots

Tips on how to use the additional data you receive from your digital workforce to manage your wider operation

Posted by Lee Edwards on 28/04/15 06:20

This week Robotic Process Automation (RPA) expert, Lee Edwards, is back to give us tips of how to use the additional data you receive from your digital workforce to manage your wider operation. (See our article:- Discover how RPA gives you access to enhanced MI and analytical data).

Read More

Topics: Industry Interviews, I work with robots, Automation opportunities, Benefits, Operational fixes

Reduce complaints in your front office by deploying a digital workforce

Posted by Lee Edwards on 21/04/15 04:27

Lee Edwards, a leading Robotic Process Automation (RPA) consultant, joins us this week to provide examples of where he has seen complaints reduce by deploying RPA. (See our article - How can RPA can help you keep your complaints in control?).

Read More

Topics: Industry Interviews, Automation in Practise, I work with robots, Automation opportunities, Benefits, Customer Experience, Operational fixes

The RAC share their tips on how to ensure your RPA implementation is successful

Posted by Hayley Lange on 27/01/15 05:39

Spencer Jones, Business Change Manager, from the RAC has successfully deployed Robotic Process Automation (RPA) into the RAC operations.

Spencer has already shared with us his RPA journey and the challenges & benefits they've experienced.

In this interview Spencer shares with us the things you need to look out for to ensure your RPA implementation is successful. 

Read More

Topics: Client Interviews, I work with robots, Implementation

The RAC deploy RPA to enable the team to focus on more value added tasks

Posted by Hayley Lange on 22/01/15 06:23

Spencer Jones, Business Change Manager, at the RAC has successfully deployed Robotic Process Automation (RPA) into the RAC operations.

In a previous interview Spencer took us through his RPA Journey

In this interview Spencer discusses the challenges they experienced throughout the implementation and the benefits they've realised through RPA.

Read More

Topics: Client Interviews, I work with robots, Benefits, Challenges

How to ensure a smooth handover of your Robotic Process Automation programme to BAU

Posted by Hayley Lange on 20/01/15 07:20

In a series of interviews Lee Edwards, expert in Robotic Process Automation (RPA), shares with us his experience of deploying RPA programmes. In this interview we discuss with Lee how to ensure a smooth handover of your RPA programme from build and design to BAU.

Read More

Topics: Operational requirements, Automation in Practise, I work with robots, How to work with robots

My Robotic Process Automation journey

Posted by Hayley Lange on 15/01/15 04:59

Spencer Jones, Business Change Manager, at the RAC has successfully deployed Robotic Process Automation (RPA) into the RAC operations. In this interview Spencer shares with us his RPA journey.

Read More

Topics: Operational requirements, Processes, Automation in Practise, Client Interviews, I work with robots, How to work with robots

I work with Robots

Posted by Hayley Lange on 22/12/14 05:55

Jan Watterson, Andrea Elliott, Team Leaders, and Chris Bone, Agent and RPA controller, from the RAC share their experience of Robotic Process Automation (RPA) and what it’s like to work with robots.

Can you please let us know how your journey with RPA began?

Read More

Topics: Operational requirements, Automation in Practise, Client Interviews, I work with robots, How to work with robots, Control room

O2 deploy Robotic Process Automation to complete processes in slick timescales

Posted by Hayley Lange on 15/12/14 06:29

Wayne ButterfieldHead of Digital Service Innovation & Transformation at Telefónica O2, has successfully deployed Robotic Process Automation (RPA), using the Blue Prism software, into the O2 operations. In this interview Wayne shares with us his experience and tips for organisations who are being their RPA journey.

You lead a team that successfully deployed RPA across the O2 operation. Can you please take us through the reasons why you selected RPA over other innovations? 

Read More

Topics: Industry Interviews, I work with robots, How to work with robots, How to get started with Automation

Follow us on:

Follow us on Linkedin
Follow us on Twitter
Follow us on YouTube