What would I do with ten times as many resources at a fraction of the cost? I’ll wager you can’t think that far. Yes, you’ll have a bucket list of things you want to get done today, but now you need to go much further to generate the ideas to fulfil the potential! In short, you’ll need to innovate.
The single biggest challenge facing Robotic Process Automation (RPA) revolves around trust, or moreover a lack of it. This mistrust exists in all departments that RPA interacts with, be it IT, Operations, Finance, Risk, the list goes on. So why does this lack of trust exist and how can we contextualise it to make the idea of robots less scary?
Becci Lenthall, Sales Administration & Carnet De Passage Operations Manager, at the RAC has successfully deployed Robotic Process Automation (RPA) within her operation. Becci talks to us about what it's like to 'work with robots'.