Over the past three years, I have witnessed the rise and rise of Intelligent Automation - with each year building gradually on the past.
The world is about to experience a fundamental shift in demographics for the first time in history - "there are about to be more elderly people than young children". According to data from the Office for National Statistics (ONS) - in 20 years “one in 12 people is projected to be aged 80 or over” .
Genfour endorsed as a high performer in the 2016 Intelligent Automation Blueprint report.
As part of Raconteur’s Future of Outsourcing Report 2016, James Hall, Genfour CEO, discusses how new technology is both bringing down the costs for UK-based customer service centres and allowing them to add value to the traditional model.
Genfour’s first Robotic Workforce Research compiled the results of a global survey of business to establish the sentiment surrounding robotics and the journey towards the automated workplace. So, what were the findings?
- Robotic Workforce Research reveals one third of businesses believe the speed of change will be fast, and have imminent plans to automate
With the workplace becoming increasingly automated, many CIOs have concerns about implementing Robotic Process Automation (RPA). Where will the robots live? Will automation be a threat, or an opportunity?
As robotic process automation continues to grow rapidly, we are seeing some confusion about the key features of RPA software and how it differs from other ‘automation’ tools. So, in order to help dispel some of these myths, here are five things that robotic process automation is not:
Will the robots replace us? A new report released by Forrester predicts a collaborative future for man and the machine.
As the automation market continues to grow, the report, titled The Future Of White-Collar Work: Sharing Your Cubicle With Robots, investigates the role that artificial intelligence will play in white-collar jobs in the future.