Genfour Blog

Management and the Machine: Staying one step ahead

Posted by James Hall on 22/06/16 04:46

As machine learning hits the vertical part of the exponential curve, what will it take to be an effective executive?

The rise of ‘soft-skills’

There’s no doubt that the workforce will need to reskill in order to adapt to the workplace of the near future, and executive leaders in particular will need to refine one specific skill set: soft skills.

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Topics: Processes

Robotic Process Automation is more than a testing tool

Posted by Andrew Preston on 30/09/15 05:22

There are no shortage of tools available that enable software teams build and execute automated tests, however these tools have been specifically designed for testing, and nothing else, and are invariably designed to only handling only one product, for example GUI systems or Web browsers.

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Topics: Operational requirements, Processes, Automation opportunities

Robotic Process Automation is more than an application interface tool

Posted by Andrew Rayner on 09/09/15 06:42

Application automation and migration has been often achieved with the use of Application Programming Interfaces (APIs) which exist as part of certain software applications. These applications expose web services or assemblies which can be used to programmatically interact with the application.

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Topics: Operational requirements, Processes, Automation opportunities

Robotic Process Automation is more than a scheduling tool

Posted by Andrew Rayner on 02/09/15 06:10

One of the best methods of executing a repetitive task is to use a schedule. Windows has its ‘Task Scheduler’, UNIX has its ‘CRON Jobs’, SQL Server has its ‘SQL Server Agent’. Robotic Process Automation (RPA) technologies also have the ability to schedule the execution of automated processes. (See our video - Robotic Process Automation: an Introduction).

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Topics: Operational requirements, Processes, Automation opportunities

Robotic Process Automation is more than a workflow tool

Posted by Rich Griffin on 12/08/15 06:45

In this article I compare workflow tools with Robotic Process Automation (RPA) and discuss how they can complement one another to provide a business with an efficient cost effective way of working.

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Topics: Processes, Automation opportunities, Customer Experience

Robotic Process Automation is more than a replacement for mail merge

Posted by Rich Griffin on 04/08/15 05:54

As Robotic Process Automation (RPA) grows quickly and more competition is entering the marketplace we are seeing considerable confusion about the key features of RPA software and how it is different to other tools that may also claim to be automation specialist tools. In this series we attempt to dispel some of these myths.

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Topics: Processes, Automation in Practise, Benefits, Operational fixes

My Robotic Process Automation journey

Posted by Hayley Lange on 15/01/15 04:59

Spencer Jones, Business Change Manager, at the RAC has successfully deployed Robotic Process Automation (RPA) into the RAC operations. In this interview Spencer shares with us his RPA journey.

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Topics: Operational requirements, Processes, Automation in Practise, Client Interviews, I work with robots, How to work with robots

Top 10 Utilities processes ripe for Robotic Process Automation

Posted by Hayley Lange on 21/11/14 05:22

In our previous two articles focussing on utitlies operations we've discusesd the where the Opportunities for Robotic Process Automation (RPA) are and provided our Top Tips for successfully deploying RPA.

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Topics: Processes, Utilities

Top 10 Betting & Gaming processes ripe for Robotic Process Automation

Posted by Ian Price on 15/10/14 09:00

The case for utilising Robotic Process Automation (RPA) to improve revenues, reduce costs and improve customer experience is clear, proof of this is can be seen in the take up of RPA by Coral Racing, as well as by the wider business community.

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Topics: Processes, Betting & Gaming

Top 20 back office processes ripe for robotic process automation

Posted by James Hall on 08/09/14 04:26

The role of robotic process automation is expanding, with an increased focus on all parts of the back, middle and front office. Automation of rules based processes can be found in almost any organisation, but especially those with large volumes of transactional data from multiple sources. They can be found in amongst teams and individuals that:-

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Topics: What is Robotic Process Automation?, Operational requirements, Processes

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